Refund policy

1. General Policy

BIMMER+ sells aftermarket parts designed for compatibility with BMW vehicles. Due to the nature of these products, we do not, as a rule, accept returns or exchanges for reasons of customer preference.

The following cases are not eligible for return or exchange:

• Customer preference, such as a change of mind or the item not matching your expectations

• Ordering errors made by the customer

• Fitment issues where compatibility was not confirmed before purchase

• Delays caused by the carrier (delivery times are estimates only)

2. Defective or Incorrect Items

If you receive a defective, damaged or incorrect item, we will replace it with a non-defective item. If a replacement cannot be provided, we will issue a refund.

Please contact us within 3 days of delivery with the following:

• Your order number

• Photos or videos of the issue

• A description of the issue

Items that have been installed, modified or used are not eligible for return.

3. Conditions for Exchanging Defective or Incorrect Items

• The item has not been installed, modified or used

• All accessories and packaging materials are included

4. Fitment Responsibility

Automotive parts require fitment to be confirmed in advance. Confirming compatibility before purchase is the customer's responsibility. If anything is unclear, please contact us before ordering.

5. Return Shipping

For exchanges due to defective or incorrect items, BIMMER+ covers the return shipping cost. Returns sent without prior contact cannot be accepted.

6. Refunds

Refunds are issued only when a replacement item cannot be secured. Refunds are processed using the original payment method.

7. Return Address

We will send you the return address by email when you contact us.

BIMMER+ is an independent aftermarket brand and is not affiliated with BMW AG.