Shipping policy

 

Shipping information

BIMMER+ sells aftermarket parts for BMW vehicles in Japan and overseas. Depending on stock, the type of product and logistics, orders ship from our warehouse in Japan or from a partner facility overseas.

Order processing time

Orders are processed within 2–5 business days after payment is confirmed. Made-to-order items and items sourced from partner suppliers may take additional time.

Estimated delivery time

After your order is confirmed and paid, delivery within Japan usually takes about 2–4 weeks. Delivery times to other countries depend on the destination and the product, and an estimate is shown on each product page. Large items are shipped by sea and may take several months. For large or heavy items such as exhausts shipped to South Korea or Australia, we will advise the delivery time individually after you order. Delivery may take longer than the periods above because of overseas sourcing, international transport, customs clearance, carrier delays, peak seasons or other logistics circumstances.

Please note that we cannot accept cancellations on the grounds of shipping delays.

Ships from

Depending on stock and logistics, items ship from Japan or a partner facility overseas. The origin depends on the items in your order.

Shipping costs

Shipping costs vary with the destination, product size and packed weight. The exact shipping cost is shown at checkout.

Shipping cost guide

Region

Shipping (estimate)

Japan

JPY 0

South Korea

JPY 0

North America (USA, Canada)

JPY 5,000–20,000

Australia, New Zealand

JPY 5,000–20,000

UK, EU and other regions

Please contact us

Shipping costs vary by product and destination. If your region is not covered, please contact us.

The final shipping cost is shown at checkout.

Tracking

Once your order has shipped, we will email the tracking number to the address you registered. Depending on the shipping method, tracking information may take some time to appear.

Duties and import taxes

Orders shipped overseas may be subject to customs duties, import taxes and customs clearance fees. Any such charges are, as a rule, paid by the customer (the importer). The amount depends on the destination country or region and local customs rules.

Shipping delays

We do our best to ship quickly, but delays may occur because of:

・Customs clearance

・Congestion in international logistics

・Circumstances on the carrier's side

・Weather and natural disasters

・Peak seasons

・Other logistics circumstances beyond our control

We cannot accept cancellations or refunds solely because of delays in transit.

Contact

Seller: TECHAUTO Co., Ltd.

Responsible person: Ryoga Yokoyama, Representative Director

Address: 1-36-2 Shinjuku, Shinjuku Dai-7 Hayama Bldg. 3F, Shinjuku-ku, Tokyo 160-0022, Japan

Phone: +81-3-6821-8474

To keep a record, we handle enquiries by email as a rule.

Email: techauto.office@gmail.com

Support hours: 10:00–18:00 Japan time (excluding weekends, Japanese public holidays and the New Year period)

Important

・Prices shown on product pages include Japanese consumption tax where applicable.

・Payment is finalised when your order is confirmed.

・We cannot accept cancellations, returns or refunds after an item has shipped, or for reasons on the customer's side (incorrect fitment, item not as imagined, ordering mistakes, etc.).

・If an item arrives defective or the wrong item is delivered, please email us within 3 days of delivery.

・Items more than 4 days after delivery, or showing signs of installation or use, are not eligible.

・For exchanges due to an initial defect or a wrong item, we cover the return shipping. Please contact us first and return the item by the method we specify.

 

BIMMER+ is an independent aftermarket brand and is not affiliated with BMW AG.