Legal notice

Seller: Media Container Co., Ltd.

Responsible Representative: Ryoga Yokoyama, Representative Director

Address: Shinjuku Dai-nana Hayama Building 3F, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan

Phone Number: +81-50-1793-1700 *For record-keeping purposes, inquiries are generally handled by email or our official LINE account.

Email: bimmerplus.intl@gmail.com

Support Hours: 10:00–18:00 JST (excluding weekends, national holidays, and year-end/New Year holidays)

Sales Price: As listed on each product page (consumption tax included)

Additional Fees Beyond Product Price:

  • Shipping Fees

    Region Estimated Shipping Fee
    Japan ¥0
    South Korea ¥0
    North America (United States / Canada) ¥0–¥20,000
    United Kingdom ¥5,000–¥30,000
    EU Region ¥5,000–¥30,000
    Other Regions Please contact us
    *Shipping fees vary depending on product size, weight, and destination.
    *The exact shipping cost will be displayed at checkout.

  • Customs Duties: For internationally shipped items, any customs duties incurred are generally the responsibility of the customer (the importer).

Delivery Timing: Orders are typically delivered within 2 to 4 weeks after order confirmation (payment completion). *Delays beyond this timeframe may occur due to overseas sourcing or customs procedures. Cancellations due to shipping delays will not be accepted, so please be aware of this in advance.

Payment Methods:

  • Credit Card (Visa, Mastercard, American Express, JCB)

  • Apple Pay / Google Pay

  • Other payment methods offered on the store

Payment Timing: Payment is confirmed at the time the order is placed.

Returns, Exchanges, and Cancellations: Once an item has been shipped, cancellations, returns, or refunds due to customer reasons (fitment errors, change of mind, ordering mistakes, etc.) will not be accepted.

Defective Items: In the event of an initial defect or incorrect shipment, please contact us by email within 3 days of delivery. We will provide a replacement with a good unit. Refunds will be issued only when replacement stock cannot be secured. *Items reported after 4 days from delivery, or items that show any signs of installation or use, are not eligible for support.

Return Shipping: In the case of initial defects or incorrect shipments, return shipping costs will be covered by our store. Please contact us in advance and return the item only according to our instructions.